Terms of Service

LIVINGSTON TELEPHONE COMPANY

and Telcom Supply

TERMS OF SERVICE FOR CABLE TV

1.0 BILLING

1.1 In Consideration of services rendered and to be rendered, the Customer guarantees the payment of all charges incurred by the Customer(s) for services provided by Livingston Telephone Company/Telcom Supply.

1.2 The Customer further agrees that said account and all future charges will be paid on or before the 16th day of each month. Charges are rendered on the first day of each month and are considered delinquent after the due date of the 16th of the month and shall be assessed a late charge of 5% per month. Ten days after the due date of the 16th any accounts still delinquent will be suspended from use until the past due charges have been paid in addition to an applicable reconnect fee and one months of service.

1.3 In case of errors or questions about a bill, the Customer is to refer queries as soon as possible by either sending email to cable@livingston.net or by calling 936-328-1162. The Customer must respond no later than the due date of the 16th of the first bill on which the problem or error appeared. After this time, Livingston Telephone Company/Telcom Supply will consider the bill to be correct.

1.4 If the account becomes delinquent and it becomes necessary to forward this account to an attorney/collection agency for collection, the Customer agrees to pay an attorney's/collection agency fee for the handling of the same.

2.0 TERMINATION OF SERVICE

2.1 Livingston Telephone Company/Telcom Supply reserves the right to terminate all services to any customer with multiple accounts should any such account become delinquent and are not paid within 10 days of any billing due date. Multiple accounts include but are not limited to parent, subsidiary, and affiliated corporations; individuals and partnerships; individuals and sole proprietorships; and any other entities to which there is any direct or indirect connection between the accounts.

2.2 Customer understands that Livingston Telephone Company/Telcom Supply reserves the right to terminate any account for any reason and at any time. Customer's sole remedy is to receive a refund for prepaid but unused services.

3.0 CANCELLATION OF SERVICE

3.1 The Customer additionally agrees to provide Livingston Telephone Company/Telcom Supply with either an email addressed to cable@livingston.net or a signed request form (from the office) to request to cancel the account.

3.2  The Customer understands that it is their sole responsibility to make sure all equipment is returned to Livingston Telephone Company/Telcom Supply or be held liable for the cost of said equipment.

4.0 SERVICE QUALITY

4.1 Livingston Telephone Company/Telcom Supply makes no warranty of its service and availability. While a good faith effort will be made to restrict any and all downtime to scheduled maintenance periods, no guarantees are made as to any account, product, or service offered by Livingston Telephone Company/Telcom Supply. In addition, Livingston Telephone Company/Telcom Supply makes no warranty of Customer equipment. Customer is solely responsible for any losses, damages, or expenses related to service failure, whether caused by Livingston Telephone Company/Telcom Supply or a Customer, and agrees that Livingston Telephone Company/Telcom Supply shall not be liable for any or all of the same.

4.2 The Customer agrees to indemnify and hold Livingston Telephone Company/Telcom Supply wholly harmless from and against any and all liabilities that may arise as a result of the failure of services or equipment of Livingston Telephone Company/Telcom Supply, with the exception of willful misconduct or omissions of Livingston Telephone Company/Telcom Supply.

5.0 MISCELLANEOUS

5.1 All equipment remains the property of Telcom Supply (set top boxes, etc.).  If the equipment is destroyed or misused, abused or stolen then the customer will be responsible for reimbursement of said equipment.

5.2 Livingston Telephone Company/Telcom Supply reserves the right to change this agreement at any time.  By using any Livingston Telephone Company/Telcom Supply services, the Customer agrees that he or she has read and understands these terms and conditions and agrees to be bound by them.

5.3 By making use of an Livingston Telephone Company/Telcom Supply account, the Customer certifies to Livingston Telephone Company/Telcom Supply that he or she is eighteen (18) years of age or older. If the Customer allows an individual under eighteen years of age to view the programming from Customer's Livingston Telephone Company/Telcom Supply account, Customer takes full responsibility for the minor's access to any information that might be viewed as adult or unsuitable and agrees to hold harmless and indemnify Livingston Telephone Company/Telcom Supply for any claims or charges that arise from said minor's use of service.

5.4 Customer acknowledges that the Cable Television Programming may at times contain some information that may be deemed offensive, obscene, or adult in nature. Customer accesses such information at his or her own risk.

5.5 Should any violations within these Terms of Service require corrective action on the part of Livingston Telephone Company/Telcom Supply, the Customer will be held liable for all costs associated with such action.

5.6  All rates and offerings are based on the customer already having phone service in place.

5.7  Customer agrees to utilize this Cable TV service lawfully and to maintain compliance with all copyright laws.